Food and Beverage Manager

SUMMARY:
Our client is seeking a dynamic and experienced Food and Beverage Manager to oversee the daily operations of their food and beverage departments at their prestigious 4-star hotel. The ideal candidate will be responsible for maintaining high service standards, ensuring an exceptional guest experience, managing a team of staff, and optimizing profitability. This role requires strong leadership, operational expertise, and a passion for delivering quality service in a fast-paced environment.

POSITION INFO:
Key Responsibilities:

• Oversee the daily operations of all food and beverage outlets, ensuring consistent and high-quality service.
• Develop and implement menu offerings, ensuring they align with brand standards and guest expectations.
• Manage inventory, cost control, and budgeting to ensure profitability.
• Supervise, train, and motivate the food and beverage team to deliver excellent service.
• Maintain high health and safety standards, ensuring compliance with regulations.
• Handle guest inquiries, complaints, and feedback in a professional and timely manner.
• Monitor and improve guest satisfaction levels by working closely with the service and culinary teams.
• Plan and execute events, special promotions, and themed nights to enhance revenue.

• Proven experience as a Food and Beverage Manager or in a similar managerial role in the hospitality industry, preferably in a 4-star or higher setting.
• Strong leadership, communication, and organizational skills.
• In-depth knowledge of food and beverage trends, health and safety regulations, and industry best practices.
• Exceptional customer service skills and ability to handle high-pressure situations.
• Proficient in budgeting, cost control, and inventory management.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.
• Degree or diploma in Hospitality Management or a related field is preferred.