Food and Beverage Supervisor

Our client is looking for an experienced Food and Beverage Supervisor, passionate about guest interaction and food and beverage.
As a Food and Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for their guests.

Requirements:

• Have a minimum of two (2) years' experience as an F&B Supervisor.
• Have knowledge of restaurant operation procedures.
• Have the ability to work under pressure and in a fast-paced environment.
• Have the ability to communicate effectively with the team and deliver consistently.

Duties:

• Supervise the day-to-day outlet operations.
• Is responsible from his/her station or section in terms of service and guest satisfaction.
• Directs the waiter/tress for an efficient service.
• Enhances the guest satisfaction by dealing with them professionally.
• Handles the guest complaints and requests of the station or section.
• Checks the standard and quality of food and beverage, which leaves the kitchen and bar.
• Checks the extra needs of a guest all the time.
• Coordinates with the Restaurant Manager and / or the Food & Beverage Manager to plan and conduct skills training constantly.
• Checks the mise-en-place prior and after the operation.
• Makes sure that all equipment's are in appropriate place and nothing is left around, which can be hazardous.
• To ensure that the Restaurant is managed efficiently according to the established concept statements.
• To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.
• To assign responsibilities to subordinates and to check their performance periodically.
• To be on the floor at all times.
• To assist in the operations during busy periods.
• To ensure that the par stocks for all operating equipment and supplies are strictly adhered to and that the Restaurant is adequately equipped.
• To assist in conducting monthly inventory checks on all operating equipment and supplies.
• To assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies.
• To attend all meetings as required by the Management.
• To conduct daily pre shift briefings to servers & bus attendants on preparation, service and menu.
• To liaise with the Kitchen and Beverage department on daily operation and quality.
• To handle all guest complaints, requests and enquiries on food, beverage and service.
• To establish a rapport with guests maintaining good customer relationship.
• To ensure that the Restaurant cashiering procedures are strictly adhered to.
• To assist in the revision and updating of the Restaurant Departmental Operations Manual on an as needed basis.
• To assist in planning and organizing festive food promotions within the Restaurant Manager and the Food & Beverage Manager.
• To issue repair and maintenance job orders to ensure the proper maintenance of the Restaurant.
• To maintain a good rapport and working relationship with employees in the Restaurant and all other departments.
• To undertake any reasonable tasks as assigned by the Food and Beverage Department.
• To conduct training of employees ensuring that they have the necessary skills
• To perform their duties with the maximum efficiency and in the most productive manner.
• To attend training and meetings as and when required.
• To ensure rosters are posted and timesheets submitted on time.
• Report to duty punctually wearing the correct uniform and nametag.
• Maintain a high standard of personal appearance and hygiene.
• Carry out other duties as assigned.

PLEASE NOTE:
APPLY ONLINE. ONLY SUBMIT CV'S IN WORD FORMAT.
ONLY APPLICATIONS WITH THE RELEVANT EXPERIENCE WILL BE CONSIDERED.