Forex Administrator

SUMMARY:
Our Pretoria based client is seeking a highly motivated and results-oriented Forex Administrator to join their growing team. In this exciting role, you will be at the heart of client relationships, ensuring seamless and efficient foreign exchange transactions.

POSITION INFO:

Qualifications and experience

• Relevant tertiary qualification or certification in Finance, Business Administration, or a related field.
• Minimum 5 years of experience in an administrative role, preferably within a financial services environment.
• Strong analytical and problem-solving skills with a keen eye for detail.
• Excellent communication and interpersonal skills with the ability to build rapport with clients.
• Proficiency in Microsoft Office Suite and relevant financial software.

Duties:

Client Focus:

• Build strong client relationships through daily interaction and proactive communication.
• Provide exceptional client service by promptly addressing queries and resolving issues.
• Onboard new clients efficiently and maintain accurate client records.

Operational Excellence:

• Process transactions flawlessly, ensuring timely and accurate documentation for all settlements.
• Manage cash flow effectively by overseeing cash management systems and reconciling accounts.
• Streamline operations by updating systems and ensuring data accuracy.

Compliance & Regulations:

• Ensure compliance with all relevant regulations, including exchange control requirements.
• Assist clients with tax clearance applications and facilitate exchange control applications.
• Manage business mandates and agreements with clients, authorized dealers, and regulators.

Strategic Impact:

• Contribute to business growth by optimizing profitability and identifying areas for improvement.
• Generate valuable insights through data analysis and reporting on key performance indicators.