Forwarding Clerk

Recruiter:

IntelliStaff

Job Ref:

JHB002183/RD

Date posted:

Monday, March 28, 2022

Location:

Durban, South Africa

Salary:

MR Monthly

SUMMARY:
Our client a leader in the global logistics industry is looking to hire the services of an Forwarding Clerk to join them at their Durban offices.

JOB DESCRIPTION:

Area: Carrington Heights, Durban
Minimum Of 3 Years’ Experience In Ocean Freight

Minimum 5 years’ experience in clearing and forwarding industry
Intermediate Computer literacy level in MS Word, Excel, PowerPoint and Outlook
Cargowise experience advantageous

Job Related requirements

Person must be organized and be able to manage a desk
Admin skills required to do reports and analysis
Self-Motivated and deadline driven
Able to work under pressure when required
Communicate effectively with colleagues and clients
Team player with positive attitude
Invoicing/revenue/creditors experience
Cargowise experience is essential
Freight forwarding and clearing background is essential

Main purpose of the role

Monitor and execution of shipments from receipt of notification of the shipment up and until file closure which entails registering, customs clearance, invoicing, delivery and turn in.
Keeping the client informed at all times through effective and proactive communication in terms of updating them with regards to their shipments and any other related queries.

Duties and Responsibilities

Manage full delivery of service to the client including service delivery of internal services.
Client relationship management.
Provide the one point contact with the client.
Build and maintain client relationships.
Determine client satisfaction.
Liaising with hauliers, shipping lines and other departments within the organization.
Good time management skills are essential elements for this position.
Analytical and broad spectrum thinking.
Disposition to pay meticulous attention to detail.
Customer focused and customer service experience.
Ability to work well within a team environment.
Willingness to participate in company activities.
Monitoring and assisting with meeting metrics of the department.

Good understanding of vendors/recons. As well as invoicing and financial aspects.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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