SUMMARY:
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POSITION INFO:
Overview
Are you passionate about creativity, design, and the art of photography? Do you have a knack for arts and crafts, transforming moments into masterpieces? Our client in the retail and sales industry is seeking a skilled Framing Consultant to join their team.
Minimum Requirements
- Grade 12/Matric
- Microsoft Office
- 1 year experience in retail sales preferred
- Comfortable operating machinery
- Interest in Design / Creativity.
Job Requirements
- Making sure the Framing Consultation area, workspace and store are neat and tidy
- Assisting customers with framing guidance through consultation, pricing, quoting and invoicing
- Handling emails, queries and orders promptly
- Preparing all required paperwork, in an organised and timely manner
- Ensuring stock is replenished and reordered timeously, continually checking stock on hand before ordering.
- Ensuring all deadlines and quality standards are met and customers are communicated with regularly through the process
- Phoning customers and sms on Bulk SMS system for collections
- Understanding and implementing all policies, procedures and quality standards
- Learning the art and technical skill of custom framing, including sewing of clothing items to backing boards, which art gets glued and which do not (to preserve their authenticity & legitimacy).
- Operating and maintaining the necessary machinery, including the glass, mount and frame cutters
- Continually advance your product knowledge and that of other employees
- Actively co-ordinate necessary staff members by working hands on, servicing customers and overseeing the coordination of deliverables and take charge of issues by discussing any problems directly with management timeously
- Make sure you are a role model for staff by providing excellent customer service, and support to the business and play a leadership role
