Freelance Community Manager

SUMMARY:
We’re searching for a Freelance Community Manager to be the voice of leading brands online. If you’re a pro at keeping social conversations lively, fostering engagement, and creating brand loyalty, this role is for you.

POSITION INFO:

Job Description:
Engage & interact with online communities across Instagram, Facebook, Twitter, LinkedIn, and TikTok
Respond to comments, DMs, and mentions, ensuring positive brand interactions
Develop and implement engagement strategies that boost brand loyalty
Work closely with content teams to ensure a consistent brand tone & messaging
Monitor social media sentiment and analyse trends to refine community strategies
Spot and collaborate with influencers for potential partnerships
Stay ahead of digital trends, helping brands navigate new platforms and features
Act as a first line of defence in crisis management, addressing potential brand concerns proactively

Requirements:
2-4 years of experience in community or social media management
Excellent written communication & engagement skills
Familiarity with social media tools (Hootsuite, Sprout Social, Google Analytics)
Strong understanding of online audience behavior & brand advocacy
Ability to work across multiple brands and global communities
A creative, proactive, and people-first mindset

Application Process:
Once you apply, our team will review your application to assess your fit for the role
If your profile aligns, you’ll receive a quick screening call to discuss your experience, career goals, and expectations
Shortlisted candidates will move forward to the interview stage with the hiring team
 
If you don’t hear back from us within two weeks, it means that this particular opportunity wasn’t the perfect match. However, we’ll keep your details on file and reach out if a future role aligns with your skills and experience.
 

Contact JADE GELDENHUYS on , quoting the Ref: CTD000040.
 
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