SUMMARY:
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POSITION INFO:
Our client, a leader in the Logistics industry is seeking a Freight Forwarder Operator to join their team based in Durban
MINIMUM REQUIREMENTS
- Grade 12
- Freight forwarding qualification
- Minimum 3 years relevant experience
MAIN JOB FUNCTIONS
- Plan and coordinate the shipment of goods via air, sea, and road transport.
- Liaise with clients, shipping lines, airlines, and customs authorities to ensure smooth cargo movement.
- Prepare and verify shipping documentation, including bills of lading, commercial invoices, and customs declarations.
- Ensure compliance with international trade regulations, customs requirements, and Incoterms.
- Track and monitor shipments, providing clients with regular updates on cargo status.
- Negotiate freight rates and service contracts with carriers and suppliers.
- Handle cargo insurance and claims processing when necessary.
- Maintain accurate records of shipments, costs, and client communications.
- Resolve any transportation or customs-related issues that may arise.
- Provide excellent customer service, addressing client inquiries and concerns in a timely manner.
