Front Desk Clerk

Responsibilities:

• Check guests in and out.
• Greet guests, make and modify bookings, and maintain and update booking information on Opera.
• Receive and manage reservations made online and telephonic.
• Verify guests'''' payment methods during check-in.
• Communication and hotel staff on the status of guest rooms.
• Assign rooms to guests and inform them of any specials offered by the hotel.
• Provide guests and inform them of any special offered by the hotel.
• Provide guests with information about the hotel.
• Keep abreast of attractions that may be of interest to guests.

Requirements:

• Post-High School Diploma in Hotel management and/or equivalent.
• Previous hospitality experience
• Experience with Opera
• Strong written and verbal communication skills
• Well-presented and professional appearance
• Competency with Microsoft Office

Desired Skills:

• Front desk
• Opera
• Guest Assistance
• Hotel service
• Hotel reception