Front Desk Coordinator

SUMMARY:
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POSITION INFO:

We are seeking a dynamic and customer-focused Front Desk Coordinator to join our client in Somerset West.

Responsibilities include:

• Providing 5-star customer service to clients and visitors
• Greeting guests and maintaining a welcoming environment
• Ensuring the centre is "show ready" at all times
• Assisting with move-ins, onboarding, and daily operations
• Building and maintaining strong client relationships, gathering feedback, and ensuring smooth departures
• Keeping accounts receivable up to date and supporting client events
• Handling various tasks such as light cleaning, mail delivery, package handling, meeting room setup, and administrative support
• Travelling between the Somerset and Stellenbosch branches whenever assistance is required

Requirements:

• Driver's license and own transport (required)
• 2-3 years of Front of House experience (preferred) 
• Excellent communication skills
• Strong customer service, operations, and sales experience
• Attention to detail
• Proactive, customer-first attitude
• Matric