Front Line Reception / Administrator / Coordinator - Cape Town CBD

SUMMARY:
Do you enjoy being the Front Face of the Company, have the energy and professionalism required to be the reliant individual managing incoming clients, telephone enquiries and general administration?

Our client based in Cape Town CBD requires your communication skills in English and Afrikaans. Must have own transport and preferable to live in close proximity to their premises.

They work a 7 day week (5 days on with 2 days off - work will fall over some weekends with days off during the week)

POSITION INFO:
REQUIREMENTS

• Previous experience in a receptionist or customer service role preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and reservation systems.
• Own vehicle
• Ability to multitask and work efficiently in a fast-paced
• Professional appearance and personality, must be a people’s person
• Excellent organizational and problem-solving skills.
• This organisation works a 7 day week (5 days on with 2 days off - work will fall over some weekends with days off during the week)

• Extensive liaison with Customers
• Meet and greeting of organisation members, guests and visitors to provide professional assistance.
• Answer and manage incoming phone calls, directing them appropriately and taking messages when necessary.
• Handle bookings and reservations
• Provide accurate information regarding the clients facilities, membership, and upcoming events.
• Assist with administrative duties such as emails, filing, and record-keeping.
• Process payments and manage point-of-sale transactions as needed.
• Maintain a clean and organized reception area.
• Collaborate with other departments to ensure smooth daily operations.
• Address member and guest enquiries and resolve any concerns promptly.