Front Office Administrator

Recruiter:

Phoenix Recruitment

Job Ref:

JHB000249/DB

Date posted:

Friday, March 28, 2025

Location:

Bantry Bay , South Africa

Salary:

Monthly

SUMMARY:
Large Hotel in Bantry Bay requires a Front Office Administrator to assist with Front Desk Operations on a day-to-day basis, ensuring guest satisfaction and a seamless arrival & departure process.

The Front Office Administrator is the face of a business, responsible for manning the front desk, greeting visitors, answering phones, scheduling appointments, and providing administrative support to ensure smooth operations.

POSITION INFO:
Duties:

Reception and Guest Relations: Greet and welcome visitors, customers, and guests. Answer and screen phone calls, take messages, and direct calls appropriately. Manage the front desk, ensuring a welcoming and organized environment.

Administrative Support: Schedule appointments, meetings, and events. Prepare and distribute correspondence, reports, and other documents. Maintain office supplies and equipment. Process incoming and outgoing mail. Maintain filing systems and databases. Monitor and order office supplies.

Communication: Provide information to visitors and callers. Assist with internal and external communication.

Requirements:

Grade 12
A formal qualification
Computer literate including Opera / Opera Cloud
At least 2 years’ experience in a 4 or 5* Hotel

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