Front Office Attendant

Recruiter:

Bright Search Recruitment (Pty) Ltd

Job Ref:

JHB000734/SJ

Date posted:

Monday, October 7, 2024

Location:

Polokwane, South Africa

SUMMARY:

Job Title: Front Desk Attendant / Receptionist

Location: 5-Star Lodge, Polokwane, Limpopo
Salary: Market Related, Live-in

Job Description:

A prestigious 5-star lodge in Polokwane is seeking a dedicated and well-presented Front Desk Attendant/Receptionist to join our team. As the first point of contact for our esteemed guests, you will be responsible for ensuring a warm welcome and exceptional service throughout their stay.

POSITION INFO:

Key Responsibilities:

Provide exceptional 5-star service to all guests, ensuring a positive and professional experience from arrival to departure.
Manage front desk operations, including check-ins, check-outs, and guest inquiries.
Handle bookings, reservations, and guest communications efficiently.
Assist with administrative duties as needed.
Resolve guest concerns or issues in a timely and effective manner.
Maintain the presentation and cleanliness of the reception area.

Qualifications and Requirements:

Minimum Experience: 1 year in a front desk position or practical training as part of a hospitality/tourism-related qualification.
Education: Tertiary education level, preferably hospitality related.
Skills:
- Strong linguistic and interpersonal skills with a positive and energetic attitude.
- Excellent organizational abilities and attention to detail.
- Competent in multitasking and problem-solving.
- Proficiency in Microsoft Word, Excel, and any property management system.
- Well-groomed and agile, able to present a professional image at all times.

How to Apply:

Please send your CV to Info@brightplacements.co.za.

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