Front of House Manager

SUMMARY:
Front of House Restaurant Manager: FOH Manager responsible for reservations, guest complaints and queries as well as overall floor management and hosting duties

POSITION INFO:

Role Description

This is a full-time on-site role for a Front of House Restaurant Manager at our client based in Johannesburg. The role involves overseeing the day-to-day operations of the restaurant, managing staff, ensuring excellent customer service, handling food & beverage orders, providing training, and driving sales performance.

Qualifications

• Communication and Customer Service skills
• Experience in Food & Beverage operations
• Training and Sales skills
• Strong leadership and organizational abilities
• Ability to work in a fast-paced environment
• Previous experience in a similar role
• Knowledge of health and safety regulations
• Certification in Hospitality Management or related field (advantageous)