Functional Consultant-Intermediate

Recruiter:

Denton Harvey

Job Ref:

JHB000563/MR

Date posted:

Wednesday, September 14, 2022

Location:

Johannesburg, South Africa

SUMMARY:
Our client based in Fourways is looking for someone with strong work ethic, that is well organized and able to hit the ground running on customer projects. The ideal candidate has experience implementing CRM systems and has experience with the Dynamics 365 Customer Engagement (CRM) is essential. The D365 CE Functional Consultant is the conduit between the client’s business users, stakeholders and technical team; is comfortable in front of clients and experienced and confident at leading workshops, eliciting requirements, crafting solutions and articulating CRM concepts.

JOB DESCRIPTION:

MINIMUM REQUIREMENTS

Active and current Microsoft Dynamics 365 CE certifications required
At least 4+ years of experience in enterprise business application development and delivery OR 4+ years Commercial experience with Dynamics CRM Dynamics 365 Customer Experience is essential
Minimum of 2 years’ experience in CRM implementation, configuration, system design or related business experience
Project implementation and working experience using Microsoft Dynamics 365 CE
Knowledge of the Dynamics 365 Product and experience configuring the product including: Entity Creation, Workflows, Business Rules, Business Process Flows etc.
Project experience translating client business needs into software capabilities
Experience or exposure to system integration
Ability to do user acceptance testing
At least 2 years’ experience with business process design
At least 4 years’ experience implementing or using CRM systems Familiarity with SQL reports / SQL database
Contribute to the transfer of functional requirements to development and test teams Ability to educate end-users on Dynamics 365 functions Power Platform and Power Automate

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