GERMAN CUSTOMER SERVICE & SALES REPRESENTATIVES

Recruiter:

SimGlobal Group (Pty) Ltd

Job Ref:

GCSSR02

Date posted:

Sunday, December 4, 2022

Location:

CapeTown, South Africa

Salary:

200000

SUMMARY:
Fluent German- Remote

JOB DESCRIPTION:

Brief CSSR Job description
• Work for a prestigious airline brand on various work streams
• Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languages
• Work on airline reservations systems & handle voice calls in English & German may include some written correspondence.
• Fully paid product and systems training provided.
• Daily interactions with international passengers with queries and compliments
• Required to meet specific key performance indicators and meet expected client service levels.
• Demanding and time-sensitive call centre environment

Requirements
• Native level fluency in German language: Verbal & Written skills essential (Advanced level may be considered)
• Located in South Africa
• Permanent residence permit/ South African ID holders only
• Excellent Computer literacy & technical skills
• No criminal record.
• Flexibility to work shifts
• Previous customer service experience preferred

Employment terms and conditions
1. Remuneration: R200 000 CTC per annum
2. Full time, Permanent contract: 40 hours per week at 8-9 hours shifts per day
3. Operational hours:24/7; 365 days per week
- Rotational shifts Mondays – Sundays includes & public holidays as operationally
required. Working hours may be subject to change depending on client
requirements.
- Specific operating hours may apply depending on account allocated TBD in
interview stage (however flexibility is key)
4. Training: 4 weeks (Fully Paid).
5. Probation period: 4 months
6. Health insurance benefit (Paid for by the Company)
7. Work from home may be considered:
- Fibre internet connection or fixed stable ADSL line required at own cost. Must be fixed line internet. No Wireless connections accepted.
- UPS Solution required during load shedding (Inverters available for purchase via the company or own solution accepted).

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Customer Success Agent – GERMAN SPEAKING – Onsite - CPT
Location: Capetown
Salary: Datafin1
customer Success Agent – german SPEAKING
16 days ago

Sales Manager: Leisure Travel
Location: Cape Town
Salary: Monthly
Leading Inbound DMC that aims to deliver authentic and immersive travel experiences throughout Southern and Eastern Africa including tailor-made Individual Travel, Group Travel, Scheduled Tours and Meetings & Incentives based in Cape Town (Hybrid Working Offered) is looking for a sales Manager: Leisure Travel / Senior FIT Consultant. Experience in the german market is essential. As ...
4 days ago

Restaurant Manager / Head Waiter
Location: Cape Town
Salary: Monthly
JOB PURPOSEThe Head Waiter assists the Maitre D' Hotel and the Asst. Maitre D’Hotel in supervising all Food and Beverage service activities. Ensures that the highest quality of service is maintained in the assigned area and controls that the staff follows MSC Cruises policies and procedure.
67 days ago

Massage Therapist
Location: Cape Town
Salary: USD
JOB PURPOSEÂ Under the supervision of the SPA Manager, the Massage Therapist is responsible for delivering an exceptional guest experience by providing professional massage services and wellness education in order to maximise SPA revenue and achieve the highest levels of guest satisfaction.
31 days ago

Hairdresser
Location: Cape Town
Salary: USD
JOB PURPOSE Under the supervision of the SPA Manager, the UNISEX Hairdresser is responsible for delivering an exceptional guest experience by providing professional hair and barber services as well as wellness education in order to maximize SPA revenue and achieve the highest levels of guest satisfaction.
32 days ago

Beauty Therapist
Location: Cape Town
Salary: USD Monthly
JOB PURPOSEÂ Under the supervision of the SPA Manager, the Beauty Therapist is responsible for delivering an exceptional guest experience by providing professional facial, body and beauty services as well as wellness education in order to maximise SPA revenue and achieve the highest levels of guest satisfaction.
31 days ago

Sommelier
Location: Cape Town
Salary: USD Monthly
JOB PURPOSEÂ The Sommelier provides an excellent wine service to our guests and in line with corporate offices guidelines and under the supervision of the MaÃ®tre DâHÃ´tel, oversees the inventory of all wine lists and trains of all dining service and bar colleagues in order to meet revenue targets assigned.
31 days ago

Inspector Quality
Location: Somerset West
Salary: R55 000 Monthly
We are looking for a professional Inspector Quality for our client in Helderberg, Somerset West. Overview:Our client, a leading international manufacturing firm in the aviation sector, is seeking a meticulous and committed Quality Inspector (IWS) to act as an on-site representative for their german operations. This key role is responsible for maintaining high-quality standards, conductin...
3 days ago

German Talent Acquisition Specialist / Resourcer
Location: Capetown
Salary: Monthly Salary
Cape Town CBD, South Africa
4 days ago

Social Media Coordinator (German and or Dutch speaking)
Location: Cape Town
Salary:
59 days ago

GERMAN CUSTOMER SERVICE & SALES REPRESENTATIVES

Similar jobs you might be interested in:

Create a free job alert for GERMAN CUSTOMER SERVICE & SALES REPRESENTATIVES in CapeTown

Jobseekers

Recruiter

General