GREEK CSSR- Home based

• Work for a prestigious airline brand on various work streams
• Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Greek & English languages
•  Work on airline reservations systems & handle outbound voice calls, written correspondence & other multimedia channels daily.
• Fully paid product and systems training provided.
•  Daily interactions with international passengers with queries and compliments
•  Required to meet specific key performance indicators and meet expected client service levels.
• Demanding and time-sensitive call centre environment

Requirements

•  Native level fluency in Greek language: Verbal & Written skills essential (Advanced/Fluency level)
• We are targeting candidates located in South Africa
•  Permanent residence permit/ South African ID holders preferred.
• VISA candidates will be considered for foreigners residing in South Africa.
•  Excellent Computer literacy & technical skills
•  No criminal record.