GUEST RELATIONS OFFICER - HOSPITALITY (STELLENBOSCH)

SUMMARY:
We are seeking a Guest Relations Officer to ensure that each guest's experience, from arrival to departure, is smooth and enjoyable, adhering to all established policies and procedures. This role involves meeting guest needs and providing support to colleagues across various departments when necessary.

POSITION INFO:
Requirements:
- Certificate or Diploma in Hospitality.
- A minimum of 2-3 years of experience in a similar role.
- Strong computer skills and excellent administrative abilities.
- Passion for the hospitality industry.
- Excellent interpersonal and communication skills, both written and verbal in English (in person and via phone).
- Strong customer service orientation and excellent people skills.
- Ability to maintain professional relationships across all departments, cultures, and religions.
- Comfort in interacting with distinguished clientele.
- Well-presented with a friendly, helpful, and outgoing demeanor.
- Natural warmth, punctuality, self-discipline, and attention to detail.
- Reliable transportation to and from work.
 
By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.

NB! This job is now closed. You can apply for other jobs by uploading your CV.