SUMMARY:
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POSITION INFO:
A private Game lodge in the Malelane area is looking for an experienced Game Ranger and Lodge Manager couple for their upmarket establishment
Game Ranger, Responsibilities
- Hosting of guests
- Daily Game drives and Bush walks
- Maintenance of gardens, property and general upkeep of equipment and premises
- Basic Vehicle maintenance skills
- Responsible for all relevant property, facilities and equipment maintenance
Game Ranger, Requirements
- MUST HAVE at least 5 years in a Game Ranger, guest hosting/management role in a lodge environment – this is NOT negotiable
- FGASA level 2 (NQ4) or Professional NDT Registered
- Valid Driver’s License and PrDP
- Off-road driving in 4x4 vehicles
- Valid First Aid Certificate
- Rifle Accreditations and ARH
- Trails Guide qualification with VPDA
- Computer literate
- Experience with POS would be a benefit
- Astronomy knowledge would be advantageous
- Excellent operational experience encompassing all aspects of Lodge Management including Maintenance, gardens, equipment, guests, staff
- Must be professional and presentable
- No Pets and No children on site
- Ability to operate independently
- South African citizens only
Lodge Manager, Responsibilities
- Coordinate guests’ reservations, check-ins, check-outs
- Ensure a welcoming and friendly environment for guests
- Ensure high levels of customer satisfaction and service addressing guest
concerns or complaints
- Arranging Bush delights, special occasions, special holidays etc.
- Supervise lodge staff members, create work schedules, assign tasks, arrange leave applications, gate applications and monitor staff performance
- Ordering and management of stock, consumables and all the assets of the lodge
- Monitor all financial transactions, including guest’s bills, accounts payable, and accounts receivable, ensuring accuracy and correct recording of information
- Meeting, greeting and hosting of all respective industry agents
- Overseeing of administrative duties
- Ensure high levels of standards are maintained at the lodge at all times
Lodge Manager, Requirements
- MUST HAVE at least 5 years Management experience in a 5-star Lodge environment – this is NOT negotiable
- Hospitality Management Diploma or equivalent
- Strong leadership skills with the ability to motivate and inspire a diverse team
- Excellent operational experience encompassing all aspects of Lodge Management including HR, Admin, Finance, FOH & Guest Experience
- Excellent organizational and multitasking abilities to manage multiple priorities effectively
- Outstanding interpersonal and communication skills to interact with guests, staff and external stakeholders.
- Good MS Office experience
- Familiar with NightsBridge Booking platform and Extranets or similar software
- Good understanding of financial management principles and experience with budgeting and cost control
- Marketing and Social Media experience
- Attention to detail, problem-solving skills, and the ability to work under pressure
- Availability to work flexible hours as well as extra hours when required
- No Pets and No children on site
South African citizens only