Our client is looking for a General Manager, They are located in Beira, This role you will be responsible for the success of the Company and Logistics Business Units, by managing its Operations, Logistics and Workshop activities, and by ensuring Information Systems, Canteen, Legal, HR and Finance provide the support for the achieve their growth, return on investment and performance objectives.
The General Manager reports to the Group CEO. The General Manager's direct reports are the General Operations Manager, Workshop Administration Manager, Logistics Manager, SSB Manager, and Executive Secretary, with dotted lines to the Accounts Manager, HR Supervisor and Legal Supervisor.
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Strategy To contribute to the development of strategy for the company, by providing input to the Group CEO, and to align decisions and actions to Group strategy. To communicate, implement and achieve strategy within operations, logistics, fleet care, finance, information systems, people, projects and customers.
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Leadership To build a performance culture by promoting excellence in performance. To coach direct reports to enhance their contribution and promote this methodology amongst all managers. To build a Company and work environment with a strong identity and brand where employees feel appreciated, motivated, inspired, and proudly associated.
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Planning: To oversee the development, control and implementation of short, medium and long-term plans, including budgets and forecasts related to finance, operations, people and the fleet, and ensure that the agreed targets/KPI's are met or exceeded.
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Operations: To direct the company's operations and support activities on a day-to-day basis according to best practice standards. This is done by leveraging the companys workshop and operations resources to achieve optimum scheduling activities and flows where repairs and maintenance, cargo delivery and trips are coordinated seamlessly and exceeds customer expectations. To commit managers to incremental targets and productivity/turnaround goals to achieve or exceed targets. To ensure that operations, property, and cargo is secure, and losses and wastage are prevented.
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Finance: To deliver the transport and logistics P&L, budgets and financial reports to agreed policy and procedure, and targets. Drive optimum cost versus return methodologies and solutions across the business unit without compromising safety, performance, quality and service delivery levels. Develop and propose profit strategies and implement as approved. Ensure that the financial transactions are made having taken precautions against loss, within budget, and within the authority matrix.
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Commercial & Legal Promote the company as the preferred service provider in the market place and deliver exceptional service to new and existing customers. Maintain professional and ethical relations with customers, suppliers and services (port, police, finance and road authorities). Liaise as necessary with Group Executive and Sales, providing input on pricing and customer, and keeping abreast of market trends and competition. Contribute to business development and anticipate potential volume increases, proposing suitable solutions and implementing them in Operations. Assist in reviewing agreements and contracts, liaising with Group Legal as necessary, to manage and mitigate potential risks, and comply with legal and statutory requirements.
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Information Systems, Controls and Reporting: To drive the provision by Group IT of an information system and procedures that are seamless and integrated, covering operations/fleet movement, truck performance, customer service, finance, truck maintenance and repair, and supply chain to provide data for decision making. This is done by ensuring that managers liaise with IT to analyze processes and areas of improvement, and to implement solutions that are aligned with the information systems of the companys group
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Human Resources: To pursue a workforce of experienced managers and staff of high caliber, internationally competitive, through the pursuit of training and development for business success. Drive performance towards excellence by completing the performance appraisal of all staff and promoting Company recruitment procedures. Ensure labour and staff stability through effective communication, and resolving conflicts and disputes and appropriate disciplinary measures.
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Policy and Governance: To represent the best interests of the Company by practicing highest principles of corporate governance, professionalism and ethics and ensure that employees act in pursuit of these principles. Develop and implement policies and SOP's (Standard Operating Procedure) that manage risk and security, environmental concerns, and operations, and eliminate theft, loss and fraud. Ensure compliance with HSES and the Anti-bribery and Corruption Policy.
