General Manager - Restaurant

SUMMARY:
DO NOT APPLY IF YOU DO NOT HAVE THE REQUIRED SKILLS. A Prestige restaurant is looking for General Managers based in Centurion and Monte Casino

POSITION INFO:

Guest Services & Experience

• Deliver exceptional guest services to ensure satisfaction.
• Foster strong relationships with regular customers.
• Innovate and implement bi-weekly specials to keep the menu fresh and exciting.
• Monitor and actively engage on social media to post updates, specials, and events.
• Represent the restaurant at local food events to enhance its profile.
• Address customer questions and complaints with professionalism and efficiency.

Staff Management

• Organize and oversee staff schedules to ensure smooth operations.
• Lead and inspire a team by delegating effectively and nurturing talent.
• Recruit, hire, and onboard new employees.
• Conduct staff training, regular evaluations, and performance reviews.

Operational Management

• Oversee the Executive Chef’s adherence to food cost guidelines and inventory control.
• Regularly inspect supplier deliveries to ensure quality and compliance with standards.
• Implement cost-control measures and reduce waste.
• Monitor daily operations and promptly address any challenges or inefficiencies.
• Develop and execute innovative strategies to increase productivity and drive floor sales.

Workplace Culture

• Promote a positive, collaborative, and professional working environment.
• Recognize and address staff needs to maintain high morale.