SUMMARY:
Trolley Management-Western Cape
POSITION INFO:
As an Operations General Manager, you’ll have overall responsibility to oversee the operations for the Region.
You’ll be responsible for the day-to-day duties of Area Managers under your leadership and you’ll work closely with other senior managers and department managers. Preference will be given to applicant with previous working experience within the cleaning or trolley industry
Your duties will include, but not limited to the below:
- Providing your team with a stimulating and supportive environment
- Maintaining and increasing standards of customer service
- Driving team performance
- Controlling the training and development of your staff
- Manage the day-to-day operations of your region
- Responsible for upselling on current business and sourcing new business to grow the region
- Handling all customer queries within your region
- Lead and manage Area Managers under your region
- Ordering of chemicals, suppliers and equipment
- Managing budgets for the region
- Managing Trolley management in the region
Great leadership skills is a must as you’ll need to be able to inspire and motivate lots of people.
Other skills that will be to your advantage are:
- The ability to work under pressure
- Strong ability to liaise and negotiate with clients
- Confidence, drive and enthusiasm
- Decision-making ability and a sense of responsibility
- Planning and organisational skills
- Commercial business acumen
- Experience in working in the Trolley Industry
- Driver License,Own Vehicle
