General Office Administrator position in Kramerville, JHB.

SUMMARY:
Office Administrator needed

POSITION INFO:

Our client is looking for an Office Administrator to join their team and provide administrative support and general administration.

Responsibilities (Not limited to):
Administrative functions -
• Daily sales analysis completed, discounts and errors investigated, followed up and corrected/reasons provided and
report submitted daily to management
• New account applications verified and risks assessed with feedback provided
o Ensure correct documentation received
o Reference checks completed to standard
o Sales manager to sign off before submission to the accounts department
• Book order wish lists created and distributed monthly
• Book orders captured and invoiced to standard and according to deadlines
• Ensure accurate debit/credit completed for re-distributed books
• Bi-annual collation and updating of customer records on the pastel system and distribution of customer lists to the sales area
managers
• Consolidate and file monthly petrol slips, paired with statements – flag abnormal/excessive use
• Daily, weekly, and monthly reports collated and distributed as required and per deadlines
• Assist with walk-in customers, incoming calls, and payments as needed
• Assist with placing orders as needed
• Follow up on orders and back-orders
• Ensure stock checks and reserves are completed as per company standards
• Interactions with visitors, incoming calls, and internal employees handled professionally in line with customer service
expectations and according to policies and procedures
• Tradehaus invites sent to clients as per deadlines
• Tradehaus weekly list sent to marketing
• General office administration and filing kept organised and up to date
• Assist in coordinating meetings with agenda setting and preparing packs before & distributing documents/minutes after
• Maintain sales files and records and ensure all filing and storage areas are organised and maintained according to
standards
• Ensure attention to detail and accuracy in all tasks completed

Showroom and Sales support -
• General administrative support and ad hoc duties as required
• Support in the showroom and to the Sales team as and when required
• Act as reception relief as needed

Ad hoc as per role and business requirements -
• The brand and image reflected as per company standards
• Showrooms supported as required
• Policies and procedures are adhered to and the company’s interests represented
• All business activities supported
• Excellent customer service provided
• Professional personal conduct maintained
• Loyal and diligent to the company
• Initiative demonstrated, and new ideas generated
• No disclosure of any business information or confidential conversations which can be harmful to the company and the
customers
• All other duties as may reasonably be required

Requirements:

National Senior Certificate
Business administration or equivalent tertiary qualification
Driver’s License, Own transport
Languages; Fluent in English and one other SA language
5 years of experience in office administration in a sales environment
MS Office, Advanced Excel, General administrative duties, Report generating, Database/Records Management, Able to process
New account applications

If you would like to apply please send your CV to