German Consultant

SUMMARY:
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POSITION INFO:

Our client based in Cape Town whom is a leader in the Tourism industry is on the lookout for a INBOUND GERMAN SPEAKING CONSULTANT to join the team on a PERMANENT basis. 

If you believe that you have the necessary skills to make the perfect candidate do not hesitate in applying. 

Key Performance area:

• Having a passion for the travel industry
• A Minimum of 5 years inbound tour consulting experience required
• Ability to fully communicate in German. (write, speak, read)
• Experience with working within the German & other European markets
• In depth product and destination knowledge of Southern Africa
• All-rounder, with experience in FIT and ad hoc group quoting and processing
• Experience with designing itineraries for ADHOC tailormade enquiries
• Experience with creating & quoting packages for agent websites
• Attention to detail
• Specialist advice on destination to agents

• Quoting of itineraries and related services
• Processing of converted quotes to bookings from cradle to grave

• Handling of an after-hours phone on a rotational basis
• Ability to work on Microsoft Word
• Ability to professionally, communicate via e-mail as well as telephonically
• Figures orientated
• A team player – thus someone who can receive directive from colleagues when need to achieve a mutual goal
• Engaging with a myriad of Southern African suppliers to ensure you secure the best product/service coupled with the best possible price
• Strong negotiating skills with both suppliers and clients
• Take ownership ensuring all elements are taken care of in a professional and organised manner
• Be able to build relationships with customer and suppliers
• Conduct themselves professionally and graciously over the phone and email
• Must be able to multitask between current & new quotes

In addition, the employee should be able to:

• Live by our Core Values: honest, creative, positive, and fair
• Fit in with our company culture
• A can-do attitude with the ability to be proactive and enthused about their work