German-Speaking Customer Service Agent

Recruiter:

Fempower

Job Ref:

2101479463

Date posted:

Monday, February 24, 2025

Location:

Johannesburg, South Africa

SUMMARY:
-

POSITION INFO:

German-speaking Call Centre Employee Sales

? We're Hiring: German-Speaking Customer Service Superstar ?

Do you have a passion for solving problems and making customers happy? Are you fluent in German? We want YOU to join our dynamic team!

What You'll Be Doing:

? Resolving consumer complaints with precision and empathy
? Providing exceptional inbound and outbound telephonic support, including chat and back-office services
? Responding promptly and professionally to all customer inquiries, both written and verbal
? Offering customer support for travel-related queries (bonus points if you have knowledge of the airline industry!)
? Managing complaints and resolving them with integrity, accuracy, and great attention to detail
? Keeping up communication with the client and suppliers to ensure the best outcomes for customers

What We Need From You:

Fluent in German (written and spoken)
? 1+ years’ experience in the travel, tourism, or customer service industry
? Proficient in Microsoft Office and Google platforms
? Strong administrative skills with great attention to detail
? Excellent verbal and written communication skills (English and German)
? Problem-solver with the ability to de-escalate complaints professionally
? Ability to work under pressure and meet KPIs
? Culturally aware and able to maintain composure in difficult situations

Perks & Benefits:

? Salary: Attractive Package!!! Above market-related salary + additional benefits
? Transport Provided: Late shifts are covered with transport home after 6 pm
? Shifts:

Early Shift: 10:00 AM – 8:00 PM
Late Shift: 12:00 PM – 10:00 PM (South Africa time)
? Office Location: Long Street, Cape Town

What You’ll Get:

Gain invaluable experience in a fast-paced, growing industry!
Work in a supportive and diverse environment with opportunities for growth.
Get to showcase your skills and make an impact on customer satisfaction.

How to Apply:

Interested? Send your CV today to:
? Email: or Annie.T

? WhatsApp:

Got a friend who would be perfect for the job? Refer them to us! ????????

Don't miss out on this amazing opportunity to join a top team—apply now! ?

Similar jobs you might be interested in:

Project Manager (Health Information System Support) - (FTC - Wits RHI - Gophelega - Tshwane)
Location: Pretoria
Salary: Monthly
Background:The Wits Reproductive Health and HIV Institute (Wits RHI) is a renowned African-led research institute that seeks solutions to Africa’s health challenges.It is located within the University of the Witwatersrand and addresses some of the greatest public health concerns affecting our region, including HIV and its related problems, sexual and reproductive health, and vaccinology.
2 days ago

Truck Sales Executive
Location: Johannesburg
Salary:
We invite candidates with truck sales experience to apply for the Truck Sales Executive position based in Isando Johannesburg.
2 days ago

L2 Engineer
Location: Johannesburg
Salary: 20 000 Monthly
Join one of SA’s Top IT Companies - L2 IT Support Engineer.Join one of South Africa’s leading Managed service Providers. With offices in Johannesburg, Cape Town, and Durban, and a head office in Sandton, this dynamic MSP is renowned for cutting-edge tech, exceptional service, and an ambitious growth journey.With 30 years experience and having enjoyed outstanding success, they are looki...
2 days ago

Customer Support Manager
Location: East Rand
Salary: 110 000 Monthly
A dynamic Mining Manufacturer based in the East Rand is looking to employ an customer Support Manager with 5 - 10 years’ experience in a similar role
2 days ago

Recruitment Consultant
Location: Johannesburg
Salary: 220 000 Annually
Are you competent, persistent and sale driven. We are looking for you.
2 days ago

Managing Director
Location: Johannesburg
Salary: 2600000 Annually
Managing Director Opportunity with a Leading Global Freight Forwarding Company
2 days ago

Business Analyst
Location: Johannesburg
Salary: 500000
Are you a strong, independent IT Business Analyst with experience delivering solutions in Utility services, Payment services, Finance and/or customer Communication Management?Here's a Fully Remote opportunity at an International Company, working EST time zone to accommodate Clients and Stakeholders in the US & Canada.
2 days ago

Project Engineer
Location: Midrand
Salary:
A Defence company in Midrand is seeking a Project Engineer.
2 days ago

External Sales Rep
Location: Pretoria
Salary: 24000 Monthly
Our client, a premier supplier of Industrial gas and chemical supplies, seeks to employ an experience and professional External Sales Rep, to join this progressive and expanding professional team, covering the Pretoria region.The position is a hybrid working model, reporting into Head Office in the West Rand. Please note that we do need a candidate with own vehicle, valid driver&r...
2 days ago

Truck Parts Sales Man (POS25063)
Location: Alberton
Salary: R30k - 320k per month
Truck Parts Sales Man
2 days ago

German-Speaking Customer Service Agent

Similar jobs you might be interested in:

Jobseekers

Recruiter

General