Greenlight Expert - Customer Service (6-months)

Recruiter:

Isilumko Staffing (JHB)

Job Ref:

3083426697

Date posted:

Wednesday, November 6, 2024

Location:

Cape Town, South Africa

SUMMARY:
-

POSITION INFO:

Deliver 5-star, in-person support to driver-partners and riders.
Reviewing and approving vehicle documents.
Help existing driver-partners troubleshoot any issues they experience (i.e. a delayed payment).
Assist with events and promotions as needed.
Walk driver-partners through the onboarding process and all of the tools they need to be successful on platforms.

Deliver high-quality presentations to new and existing partner drivers to ensure that they are fully informed and passionate about the opportunity.

Ad-hoc responsibilities.

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