Group Operations Coordinator

Recruiter:

Bright Search Recruitment (Pty) Ltd

Job Ref:

JHB000844/SJ

Date posted:

Tuesday, November 5, 2024

Location:

Ballito, South Africa

SUMMARY:
Job Vacancy: Group Operations Coordinator
We are seeking a dedicated and experienced Group Operations Coordinator to support our Group Operations Manager. This key role is ideal for someone with a strong background in guiding and lodge management, looking to contribute their expertise across multiple locations.

POSITION INFO:
Key Responsibilities:

Act as the primary support to the Group Operations Manager, coordinating operations across various lodge sites.
Conduct regular on-site visits to lodges, spending approximately 15 days each month traveling to ensure operational excellence.
Based at our head office in Ballito for 6 days each month to collaborate with management and align with broader strategic objectives.
Work closely with lodge teams, providing mentorship and guidance, with a particular focus on training and development of guides and staff.
Support in maintaining high standards of guest service and operational efficiency at each lodge.

Requirements:

Proven background as a guide, ideally with experience in training and mentoring other guides.
Lodge management experience, demonstrating a deep understanding of hospitality operations and guest services.
Excellent communication and organizational skills, with a proactive and hands-on approach to problem-solving.
Willingness and ability to travel extensively to various lodge locations.

This is a unique opportunity for an experienced professional passionate about the lodge industry to play a critical role in maintaining and elevating operational standards across our properties.

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