Groups and Incentives Travel Specialist

Recruiter:

Executive Placings

Job Ref:

Groups and Incentive..

Date posted:

Thursday, March 27, 2025

Location:

Johannesburg, South Africa

Salary:

Market related

SUMMARY:
Groups and Incentives Travel Specialist

POSITION INFO:

Leading Inbound Destination Management Company is seeking a Groups and Incentives Travel Specialist. This position is based in Sandton.

Experience required:

Must have at least 3 years Touring groups specific experience

Good understanding of delivering excellent service to agents/guests

An in-depth knowledge of Tourplan or a similar booking system

An in-depth geographical, logistical and product knowledge of South Africa, Botswana, Tanzania and Kenya is required

Additional experience in Namibia, Kenya, Uganda, Rwanda, Zimbabwe, Zambia and Mozambique is advantageous

Elaborating in writing explanations or descriptions

Exceptionally customer focused

Must be computer literate and have an in-depth knowledge of Word and Excel

A willingness and aptitude to learn

Duties include:

Creative and out-of-the-box planning and designing of Leisure Group itineraries (incentive-specific experience advantageous)

A good understanding of specific requirements for Groups itineraries including general group policies

Managing the reservations process including qualifying the requirements of the group to ensure meeting of their budget

Ensuring lead times for responses are met

Handling of bookings from quote to finalising, including invoicing and travel documents

Proactive selling of products and services ensuring the best possible itinerary for the guests

Constant, consistent interaction and clear communication with colleagues, agents, guests and suppliers

May from time to time be required to travel with a group or undertake site inspections with agents/guests

To apply please send CV to

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