Guest Experience and Emergency after hours Guest Liaison

Recruiter:

Six Sense Consulting

Job Ref:

JHB001178/AK

Date posted:

Wednesday, January 8, 2025

Location:

Johannesburg, South Africa

Salary:

Annually

SUMMARY:
A well-established ecotourism operator business is seeking to appoint a Guest Experience and Emergency after hours Guest Liaison to provide emergency after-hour assistance outside office trading hours, over weekends and public holidays.

POSITION INFO:

QUALIFICATIONS & EXPERIENCE:

Matric certificate – with maths (minimum standard grade or above)
Tertiary certificate in Travel & Tourism.
3-5 years of experience at a senior level in Reservations
Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
Handle all emergency calls and messages received after hours, over weekends, and public holidays during a guest stay.
Assist with Guest Experience Liaison services and messaging guest/agents with any during travel request.
Computer Literate (Microsoft Office, Email, Internet).
Proven English literacy – written and verbal.
Working knowledge of booking /operating system.
General destination knowledge on Southern and East Africa.
Problem solver and good with guest interaction.â¯â¯
Excellent attention to detail.

Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful.
However, please keep a lookout on our website, for available positions which may be inline with your career aspirations.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Guest Experience and Emergency after hours Guest Liaison
Location: Johannesburg
Salary: Annually
A well-established ecotourism operator business is seeking to appoint a guest experience and emergency after hours guest liaison to provide emergency after-hour assistance outside office trading hours, over weekends and public holidays.
1 day ago

GUEST EXPERIENCE LIAISON (after hours)
Location: Johannesburg
Salary:
A World-Renowned Safari Company is looking for a guest experience liaison (emergency after hours)
55 days ago

Life Guard Team Leader - Dubai
Location: Johannesburg
Salary:
22 days ago

Life Guard - Hotel in Dubai
Location: Johannesburg
Salary:
22 days ago

Retail Travel Specialist
Location: Johannesburg
Salary: Market related
Retail Travel Specialist
22 days ago

Travel Specialists
Location: Johannesburg
Salary: Market related
Travel Specialists
22 days ago

Fine-dining Restaurant Manager
Location: Johannesburg
Salary: MR Monthly
About:A premier luxury wine bar with an exclusive selection of fine wines curated by expert sommeliers to delight every palate. You can experience intimate tastings, special events or a relaxing evening in their elegant lounge."Position Overview:Our client is seeking a motivated and experienced Restaurant Manager to lead thier team and oversee the daily operations of the establishment. The ideal c...
1 day ago

Front Office Manager
Location: Pretoria
Salary:
Front Office Manager – PretoriaWhere Hospitality Meets Heart!Are you passionate about creating memorable guest experiences? Our client prides themselves on delivering warm, personalized service in a cozy and welcoming atmosphere. They’re not just a hotel; they’re a home away from home for their guests and a place where their team feels valued and supported.Why Join Our ClientGrow...
3 days ago

Hotel Human Resources Officer
Location: Pretoria
Salary:
Hotel Human Resources Officer – PretoriaWhere Hospitality Meets Heart!Are you passionate about creating memorable guest experiences? Our client prides themselves on delivering warm, personalized service in a cozy and welcoming atmosphere. They’re not just a hotel; they’re a home away from home for their guests and a place where their team feels valued and supported.Why Join Our C...
3 days ago

Relief Travel Specialist
Location: Sandton
Salary:
A Prestigious Safari Company is looking for a ð¥ððððð ð§ð¥ðð©ðð ð¦ð£ððððððð¦ð§
6 days ago

Guest Experience and Emergency after hours Guest Liaison

Similar jobs you might be interested in:

Jobseekers

Recruiter

General