HR Business Partner / Industrial Relations - JHB North

Human Resource Business Partner / IR – JHB North

Company requires the services of a talented and experienced Human Capital Business Partner to service the Contact Centre and provide HR advice and support to the Business Area Heads and their teams.

Minimum requirements:

• Strong IR and Contact Centre experience
• Degree in HR Management, Labour Relations or Industrial Psychology or equivalent
• Minimum 5 years’ experience as a Human Resource Generalist, supporting Contact Centres
• Basic Project Management skills
• MAP or similar Management Development Programme will be advantageous
• Knowledge of BCEA, Employment Equity, Labour Relations Act and Skills Development Acts
• Willing to travel

Job purpose (including but not limited to):

• Advising, coaching and supporting line managers and staff on employees on the full range of HR functions and services including employee relations, performance management, recruitment and selection, job evaluation, remuneration and benefits, induction, development and training, staff employee wellness, organisational design and academic probation – to ensure consistence with relevant legislation and company HR policies and procedures

Salary offer: Negotiable