Hardware Store Manager

SUMMARY:
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POSITION INFO:

HARDWARE STORE MANAGER / EAST LONDON

Minimum Requirements:
Relevant tertiary Qualification

Strong Business Acumen

Previous experience within the hardware industry

Stock Control and management experience

Proficient in point-of-sale (POS) systems and basic computer applications.

Strong problem-solving skills and attention to detail.

Product knowledge

Performance reviews

Staff Management, coaching, disciplinary procedures, training

Responsibilities:

Supervise, motivate, and support store associates, including training new hires and providing ongoing coaching.

Schedule shifts and manage staff to ensure optimal coverage during peak and off-peak hours.

Conduct performance evaluations and address any personnel issues in a timely and constructive manner.

Ensure all customers receive exceptional service and assistance.

Handle customer inquiries, complaints, and returns in a professional and efficient manner.

Implement strategies to enhance customer satisfaction and loyalty.

Assist in developing and executing sales strategies to achieve store sales targets and profitability.

Promote store promotions, special events, and product offerings to drive sales.

Oversee inventory control, including receiving, stocking, and organizing merchandise.

Conduct regular stock checks and ensure accurate inventory records.

Store housekeeping

Reporting

Salary: Market related (depending on experience)

Application Process: Please apply online or e-mail your CV, Trade Test Qualification, recent head and shoulder photo and at least 2 most recent references. Use “HARDWARE STORE MANAGER” as a reference in the subject heading to S . If you don’t hear from us within 4 weeks of your application, please consider your application unsuccessful

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