Healthcare Consultant

Job Description: Healthcare Consultant

• Role Overview: Provide expert advice on health insurance plans and medical scheme options to clients.
• Location: Stellenbosch, Western Cape.
• Career Level: Mid-Level.
• Qualifications: Minimum NQF5; 5 years of relevant experience.

Key Responsibilities:

• Technical Consulting:

  • Conduct thorough analysis of clients’ overall employee benefits (e.g., medical schemes, retirement funds, group risk, wellness programs).
  • Quantify related costs, risks, inefficiencies, duplications, gaps, and business opportunities.
  • Conduct annual benefit and cost comparisons for clients.
  • Compile a value-based, integrated annual strategy for each client.
  • Propose strategies to mitigate risks, improve efficiencies, and leverage business opportunities.
  • Prepare and present reports and presentations that demonstrate the value delivered by the company.

• Portfolio Management:

  • Ensure execution of strategies and services within the allocated time frame.
  • Ensure compliance with Service Level Agreements (SLAs) and Turn Around Times (TATs).
  • Monitor and communicate concerns regarding service delivery for flagged clients.
  • Develop and maintain relationships with HR/Payroll teams and executive management.
  • Manage elevated service delivery complaints effectively.

• Project Management:

  • Oversee and manage special projects as allocated.
  • Design project plans, delegate tasks, and provide progress reports to the team.

Key Skills and Competencies:

• Strong analytical skills.
• Excellent verbal and written communication skills.
• Effective planning and organizational skills.
• Problem-solving and time management abilities.
• Ability to build and maintain strong client relationships.
• Proactive and client-focused approach to work.