Hotel General Manager (Tzaneen)

SUMMARY:
Our client in the Leisure, Travel and Tourism industry is currently looking for a Hotel General Manager, in Tzaneen, Limpopo.

POSITION INFO:

• Oversee all hotel operations, including front desk management, housekeeping, maintenance, food and beverage, and administration.
• Develop and implement strategic plans to achieve revenue and profitability goals.
• Manage budgeting, forecasting, and financial reporting for the hotel.
• Monitor and analyse market trends, competitive set, and customer feedback to identify opportunities for improvement.
• Lead and motivate a team of employees, providing training, guidance, and support as needed.
• Ensure compliance with all company policies, procedures, and standards.
• Foster a positive and inclusive work environment that encourages teamwork, communication, and collaboration.
• Build and maintain strong relationships with guests, vendors, and community partners.
• Handle guest inquiries, issues, and complaints in a timely and professional manner.
• Conduct regular inspections of hotel facilities to ensure cleanliness, safety, and maintenance standards are met.
• Stay current on industry trends, best practices, and innovations to enhance the overall guest experience

• Grade 12 or equivalent qualification.
• Must have a tertiary qualification in Hotel Management.
• Must have 4 Star and 5 Star hotel experience as a General Manager
• Must have excellent knowledge and understanding of the workings of a fine dining kitchen.
• Must have an excellent understanding and knowledge of a wine cellar.
• Must be comfortable in managing and maintaining large gardens.
• Must have appreciation for art Antiques and valuable objects.
• Must be able to cook a number of restaurant quality dishes him or herself.
• Must be in possession of a valid Driver''s license and own reliable motor vehicle.
• Good knowledge of hotel PMS systems, such as Protel, Opera, etc.
• Must be comfortable setting up and executing gala dinners.
• Must have reasonable knowledge of Industrial Relations legislation.
• Must be prepared to work long hours.
• This position includes a five and a half day working week.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and time management abilities.
• Proven track record of achieving revenue and profitability targets.
• Knowledge of hotel operations, revenue management, and guest service best practices.
• Ability to work effectively under pressure and adapt to changing priorities.
• Proficiency in Microsoft Office Suite and hotel management software.
• Certification in Hotel Management or related field is a plus.

• R50 000 – R60 000 per month.