Hotel Spa Therapist

SUMMARY:
About: Our client is a renowned 5* luxury destination offering an unparalleled guest experience. Our award-winning Spa is designed to provide a peaceful retreat where guests can unwind, relax, and rejuvenate in a truly indulgent setting. We are seeking a dedicated and skilled Beauty Therapist to join our esteemed Spa team and help us deliver exceptional, five-star services to our discerning clientele.

Overview: As a Beauty Therapist you will be responsible for delivering a variety of luxurious spa treatments that meet the highest standards of service. From bespoke facials to relaxing massages, body therapies, and advanced beauty treatments, you will provide tailored services that create an unforgettable experience for our guests. Your role will also include maintaining an impeccable standard of cleanliness and professionalism while contributing to a harmonious and luxurious atmosphere.

POSITION INFO:
Key Responsibilities:

• Clean and tidy hotel guest rooms and public areas according to established standards
• Perform a wide range of high-end spa treatments, including facials, massages, body wraps, manicures, pedicures, waxing, and other beauty therapies.
• Offer personalized advice on skincare and wellness, recommending treatments and products suited to each guest’s unique needs.
• Ensure that every guest receives a memorable, five-star service experience, leaving them feeling relaxed, rejuvenated, and cared for.
• Maintain the highest standards of hygiene, ensuring all treatment areas and equipment are kept clean and safe at all times.
• Stay up-to-date with the latest industry trends, techniques, and product innovations to enhance your skillset and the spa’s offerings.
• Promote and sell spa products to guests, using your knowledge to recommend solutions for their specific needs.
• Collaborate with the wider spa and hotel team to deliver exceptional service in a luxury environment.
• Handle guest bookings and consultations with professionalism, discretion, and courtesy.

• Qualification in Beauty Therapy. Additional qualifications or certifications in advanced treatments are a plus.
• Previous experience as a Beauty Therapist in a 5* hotel or high-end spa environment is essential.
• A strong understanding of luxury spa standards and a passion for delivering outstanding guest service.
• Extensive knowledge of beauty treatments, skincare, and wellness therapies.
• Excellent communication, interpersonal, and customer service skills.
• A polished, professional appearance and demeanour.
• Ability to work independently and as part of a team in a fast-paced environment.
• Flexibility to work shifts, including weekends and evenings, in line with hotel and spa operational needs.