House Keeping Supervisor

SUMMARY:
Job Title: Housekeeping Supervisor
Location: 5-Star Luxury Lodge, Limpopo
Join our esteemed 5-star luxury lodge in Limpopo as a
Housekeeping Supervisor. We are seeking a detail-oriented and motivated individual to lead our housekeeping team in maintaining the highest standards of cleanliness and comfort for our guests.

POSITION INFO:
Key Responsibilities:

• Supervise and coordinate the daily activities of the housekeeping team, ensuring all areas of the lodge are impeccably clean and well-maintained.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure quality standards are met.
• Train, mentor, and motivate housekeeping staff to deliver exceptional service in line with the lodge’s high standards.
• Assign duties, allocate shifts, and monitor the performance of housekeeping staff.
• Manage stock levels of cleaning supplies, linens, and amenities, ensuring timely replenishment.
• Address and resolve guest complaints or requests promptly and professionally.
• Collaborate with other departments, such as maintenance and front-of-house, to ensure seamless operations.

• Experience: Minimum of 2-3 years’ experience as a Housekeeping Supervisor in a luxury lodge, hotel, or similar high-end hospitality environment.
• Skills: Strong leadership and organizational skills, with the ability to manage a team and prioritize tasks.
• Attention to Detail: Meticulous attention to cleanliness and the ability to maintain a high standard of presentation.
• Communication: Excellent communication and interpersonal skills to interact with staff and guests effectively.
• Flexibility: Ability to work in a fast-paced environment and manage multiple tasks efficiently.