Housekeeper

SUMMARY:
Phoenix Recruitment is partnering with a 5* Estate in the Franschhoek area to recruit an experienced HOTEL HOUSEKEEPER.

POSITION INFO:
Responsibilities:

Upkeep and cleaning of hotel rooms and communal guest areas
Perform turndown and general housekeeping services to facilitate a seamless stay for hotel guests
Exceeding guests’ expectations, from arrival to departure in all areas of their stay
Ensuring that all guests’ special requests, requirements are communicated clearly and are met by all departments
Deliver exceptional service
Thinking out of the box to make guests’ stay exceptional
Adhere to and maintain Health and Safety standards

Requirements:

Grade 12 Certificate or equivalent
Minimum of 2 years of housekeeping experience in a luxury hotel
Knowledge of cleaning products, techniques and methods
Excellent time keeping skills
Ability to follow SOP standards
Attention to detail
Good communication skills
High level of physical endurance
Ability to work shifts including night shift