Housekeeping Manger

Recruiter:

IntelliStaff

Job Ref:

JHB002177/RD

Date posted:

Thursday, March 17, 2022

Location:

Polokwane, South Africa

Salary:

MR Monthly

SUMMARY:
Our Client is looking for a Housekeeping Manager.

JOB DESCRIPTION:

Area: Hoedspruit, Limpopo
Our Client is looking for a Housekeeping Manager.
Qualifications & Requirements:

Valid RSA Driver's License
Vaccinated against COVID-19
Proficient in Office Suite and Email
Exceptional Guest Relations skills
Ability to manage staff
Understanding and ability to manage the housekeeping department
Ability to plan ahead and problem solve
Financial experience in budget control, stock takes and stock control

Experience:

Previous experience in a Big 5 reserve and 5 star lodge necessary
Previous housekeeping supervisory experience

Package:

Salary is negotiable depending on experience and references
Accommodation
Meals while on duty
21 days on 7 days off work cycle
15 days annual leave
Provident Fund

Responsibilities include but not limited to:
Responsibilities include but not limited to:

Implement and monitor policies, processes, and standards to ensure effective high-quality housekeeping service is provided to guests
Implement and monitor processes to understand housekeeping needs and expectations of guests, and reports on these
Implement and monitor processes that facilitate immediate response to housekeeping requests received from guests
Provide direction, oversight, and guidance to the housekeeping team
Ensure daily housekeeping workflow is completed timeously as set out
Ensure housekeeping discrepancy report is handed to the general manager timeously every day as set out by your daily workflow
Attend and or conduct morning briefing with the housekeeping team
Daily linen count
Monitor laundry department and ensure laundry is up to date and that the linen cleanliness is up to standard
Implement and monitor with senior Food and Beverage leaders and supervisors, fellow housekeeping, and the stewarding department to ensure effective par-stock levels for utensils, chinaware, glassware, flatware, hollowware, cutlery, and other items required for the operation of the housekeeping department
Ensure the housekeeping department implement all relevant security and health and safety policies, processes, and procedures ensuring compliance with local legislation
Implement and monitor implementation of an effective keys control system for areas relevant to the housekeeping department, ensuring safety and security of residents, equipment, and supplies
Facilitate communication and collaboration of housekeeping team across the organization
Support the housekeeping function to implement and monitor an effective pest control system for housekeeping areas and monitor and report the effectiveness of the system
Ensure the housekeeping team provides impeccable, intuitive, and proactive customer service to guests consistently
Implement and report on team daily service and operational objectives

Financial:

Stock control and stock takes
Maintain the correct allocations of expenditures

Rooms Division:

Manage the housekeeping and laundry departments in conjunction with the General Manager
Ensure the lodge maintains the required standards aesthetically
Ensure costs are maintained as per the required standard
Assist with Events planning and execution
Assist with cost control

Attributes:

Mature and responsible
Well spoken, well-groomed and presentable
Strong leadership capabilities
Positive attitude and approach toward team work
Hands on approach towards the guest experience
Ability take initiative and problem solve
Excellent guest interaction skills
Passionate and pro-active towards personal growth and training
Sober Habits, NO DRUGS

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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