IT Administrator

SUMMARY:
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POSITION INFO:

Requirements:

Education

NQF level 4/5, Matric with Maths above 60% A+ certification,

Microsoft certified IT professional certification, Cisco certified network associate certification,

International information systems security certification consortium certification

Skills

Strong communication skills

A working knowledge of IT operating systems, particularly Windows, online Exchange and

Hands on experience of installing IT hardware and software

Experience

2-4 years’ experience in IT position

General

Expected to be on standby 


Key Responsibilities:

· Work with suppliers to improve IT infrastructure

· Deploy new software and upgrade existing software

· Server management (DNS/DHCP/AD Services)

· Manage and maintain UniFi access controllers

· Support factory and warehouses in terms of all IT needs

· Ensure tickets are dealt with and closed in accordance with standard operating procedure

· Set up of all IT requirements as per new user form for new users

· Replace computer/IT equipment in accordance with life cycle

· Train users as and when needed

· Conduct scheduled maintenance

· Where able, do minor repairs on equipment

· Obtain quotations for IT equipment and raise PO for approval

· Maintain asset register

· Adhere to POPI, IT policies and procedures

· Liaise with service provider when required

· Carry out all duties/tasks delegated by the IT Manager

· Assist IT Manager with the implementation of projects

KPA's: 

• Assist users with technical problems
• Maintain a healthy IT system\
• Assist in business IT needs
  
  Competencies: 
  
  
• Quality orientation
• Self-management
• Ability to work under pressure
• Attention to detail
• Building positive working relationships