IT Desktop Support

Recruiter:

RareCruit

Job Ref:

CPT000683/DB

Date posted:

Friday, January 3, 2025

Location:

Capetown, South Africa

SUMMARY:
We are looking for an energetic IT Desktop Support individual to join our client's team in the International Defense Industry. This role has AMAZING room for career growth.

Our client is a very well-established international defense agency who are growing rapidly and are looking for hard energetic individuals to be a part of their amazing team.

Cape Town | Permanent | On-site | Market Related Salary

POSITION INFO:
Key responsibilities / main job duties:

Installing and configuring PC’s and software components to ensure usability
Troubleshooting hardware and software issues
Repairing or replacing damaged hardware
Setting up employee profiles on PCs and network
Server support and maintenance (both online and offline)
Upgrading the entire system to enable compatible software on all computers
Installing and upgrading anti-virus software to ensure security at the user level
Performing tests and evaluations of new software and hardware
Providing support to users and being the first point of contact for error reporting
Establishing good relationships with all departments and colleagues
Will report directly to the IT Manager
Conducting daily backup operations
Managing technical documentation
Setting up and maintaining printers

Candidate requirements:

Type of qualification:

IT-related qualification
A+, N+, MCSE certification
Basic knowledge of Windows Server, Active Directory, DHCP, DNS
Network printer knowledge
Advanced knowledge of Microsoft Office and day-to-day software

Years of experience required:

3-5 Years’ experience in a similar role with evidence of work in an environment with more than 20+ PC

Is the person required to have their own transport:

Proficiency in certain applications/computer programmes:

Microsoft Office

Sound knowledge of:

Microsoft Server and Desktop software (essential)
Linux OS (advantage)

Non-negotiable skills:

IT fault finding

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