IT Desktop Support

Recruiter:

HR Genie

Job Ref:

ITDESKSUP

Date posted:

Thursday, May 19, 2022

Location:

Cape Town, South Africa

Salary:

Market related

SUMMARY:
Our client is looking for a IT Desktop Support technician to join there team.

JOB DESCRIPTION:

You will be required to work on-site and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.

Desktop Support Engineer Responsibilities:
Responding to client support requests.
Troubleshooting hardware and software issues.
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.
Advising on software or hardware upgrades.
Providing basic training in computer operation and management.
Completing job reports and ordering supplies.
Reporting line : IT manager & Ops manager

Key Skills
Ability to solve complex hardware and software issues.
Ability to travel and work after hours when necessary.
Excellent interpersonal skills.
Good written and verbal communication skills.

Qualifications

1 year experience or a very bright and eager person who has just finished their studies/programmes
Office based – no remote working
Sometimes there will be after hours to work – adhoc stuff that can only be done after hours, remuneration for that is KPI bonus
Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
Knowledge of popular operating systems, software applications, and remote connection systems.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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