IT Field Installer – Port Elizabeth

SUMMARY:
Our client in the IT industry based in Port Elizabeth is currently looking to employ an IT Field Installer.

POSITION INFO:
Requirements:

• Proven experience as Field Installer or relevant position.
• Excellent diagnostic and problem-solving skills.
• Networking (Planning, Implementing, Configuring and Troubleshooting).
• In depth understanding of diverse computer systems, networks and CCTV systems.
• Certification will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
• Valid Drivers Licence and clear criminal record.
• Technical role, performing 1st tier support.
• Install well-functioning LAN/WAN and other networks and manage components.
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Minimum 3-year experience.
• CompTIA A+, N+ S+, and CCNA / CCNP preferred.

• Technical role, will be performing 1st and tier technical support function, while managing senior end user communications and relationships.
• Set up workstations with computers and necessary peripheral devices (routers, printers etc.).
• Develop and maintain local networks in ways that optimize stability and performance.
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Supervise and perform installations of all data network and CCTV systems.
• Maintain records/logs of repairs and fixes and maintenance schedule.
• Define hardware and network requirements.
• Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.).
• Offer timely technical support.
• Perform monthly inventory stock takes.
• Collect and manage stock with monthly stock takes.
• Identify possible client leads and escalate to Manager as needed.
• Create and maintain documentation on IT manuals and procedures.
• Liaison with suppliers and clients.
• Travel to client sites.