IT Network Specialist

SUMMARY:
The IT Network Specialist will be responsible for maintaining and optimising the company’s IT infrastructure, ensuring seamless network connectivity, system security, and desktop support. This role requires a hands-on individual who can manage technical, desktop, and network-related tasks while maintaining operational efficiency within a fast-paced freight and logistics environment.

POSITION INFO:
JOB TITLE: IT Network Specialist – Freight & Logistics
AREA: Jet Park, East Rand, Gauteng
INDUSTRY: Freight and Logistics
Salary / CTC: R 35 000 (depending on current earnings, qualifications and experience)
Report to: Finance / Operations Manager
Type: Permanent

Key Responsibilities:
 
Network & Infrastructure Management:
 

• Design, implement, and maintain the company’s LAN, WAN, and wireless networks.
• Monitor network performance, troubleshoot connectivity issues, and optimise network efficiency.
• Ensure firewall, security, and VPN configurations are maintained and updated.
• Manage and maintain switches, routers, and access points.
• Implement data backup and disaster recovery procedures.

• Provide first and second-line technical support to staff on hardware, software, and network-related issues.
• Troubleshoot and resolve system failures, software glitches, and network interruptions.
• Install, configure, and maintain operating systems and business-critical applications.
• Manage user access, permissions, and security settings in Active Directory and other enterprise systems.

• Ensure all IT systems, including ERP and logistics software, function optimally.
• Implement security measures to protect company data from cyber threats.
• Perform regular software updates, patches, and system maintenance.
• Ensure compliance with IT policies, industry regulations, and data protection laws.

• Assist in IT procurement, evaluating new technologies and hardware/software solutions.
• Train staff on IT best practices, cybersecurity awareness, and troubleshooting common issues.
• Collaborate with external vendors and service providers for system upgrades and maintenance.
• Document IT processes, configurations, and troubleshooting procedures.
• Support remote work configurations and mobile device management.

• Education: Degree/Diploma in IT, Computer Science, or related field.
• Experience: Minimum 3-5 years in IT network and systems administration, preferably in a logistics or freight environment.

• Strong knowledge of networking (TCP/IP, DNS, DHCP, VPN, VLAN).
• Experience with Windows Server, Active Directory, and Office 365 administration.
• Familiarity with cloud technologies (Azure, AWS) and virtualisation (VMware, Hyper-V).
• Knowledge of firewall and cybersecurity best practices.
• ERP and logistics software experience (advantageous).

• Strong problem-solving and analytical abilities.
• Ability to work under pressure in a fast-paced logistics environment.
• Excellent communication and interpersonal skills.
• Self-motivated and able to work independently.

• Office-based with occasional on-site troubleshooting.
• May require after-hours support for critical system issues.