IT SUPPORT - PAARL - R200,000 - R250,000 PER ANNUM

Recruiter:

West Coast Personnel

Job Ref:

TEAD0304-1

Date posted:

Friday, March 4, 2022

Location:

paarl, Western Cape, South Africa

Salary:

R200,000 - R250,000 PER ANNUM

SUMMARY:
IT SUPPORT - PAARL - R200,000 - R250,000 PER ANNUM

JOB DESCRIPTION:

IT SUPPORT - PAARL - R200,000 - R250,000 PER ANNUM

A national client has a position available for an onsite IT support Engineer in the Paarl area of the Western Cape.

The position available is for an IT Mid-Level support engineer with at least 3 years’ experience in an IT Desktop User support environment. At least 1 year’s network and Server infrastructure troubleshooting and support experience needed.

Duties & Responsibilities:

Dedicated Onsite user support for customer based in Paarl
Setup of New users on a domain network
Setting up of new User Hardware and installation of software
Troubleshooting PC/ Notebook problems
Configuration of new accounts and setup on users’ machines
Active Directory maintenance, i.e., user password reset etc.
Office 365 User creation Setup, support and maintenance
Liaising with other support staff and 3rd party providers for problem solving on client infrastructure
Backup maintenance
Set-up and maintenance of network infrastructure
Server Infrastructure basic setup and maintenance
Configuration of network routers, switches
Cisco Meraki experience beneficial
Configuring of wi-fi and cable networks/switches
Server Troubleshooting and maintenance
Familiar with Microsoft Server 2019
VM''''s and Hyper-V
Proficient in Ticket management and helpdesk functionality

Desired Skills & Experience:

Experience with remote support applications and techniques (e.g., VPN, RDP).
Working knowledge of Active Directory administration: creating user accounts, resetting passwords, disabling and deleting users.
Experience with server maintenance and health checks on Windows Server.
Experience with the configuration and administration of Office 365.
Experience with logging and following up calls with external suppliers and service providers.
Excellent knowledge of hardware components and hardware troubleshooting procedures (desktop and server).
Excellent knowledge of Microsoft desktop operating systems and desktop software.
Good knowledge of server software and systems.
Experience with configuring routers and wireless access points.
A minimum of three years desktop support experience.
At least three years User support and maintenance experience
Excellent Communication Skills, Good time Management skills and reliable transport
Experience with Microsoft Azure, Hyper-V, VM''''s preferable
Excellent written and Verbal communication skills
Experience with setup and management of Office 365
Able to communicate and work with senior client contacts
Good time management skills, and able to perform well under pressure
Valid SA Driver''''s license

Email

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IT SUPPORT - PAARL - R200,000 - R250,000 PER ANNUM

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