IT Service Desk Analyst required to join an expanding logistics solutions company based in Glasgow.
They are a family founded company who have successfully become one of the largest logistics companies within the UK. Regardless of the success they still keep the family feel culture throughout their teams and are heavily invested in training and encouraging their employees to progress within their career through the company.
As an IT Service Desk engineer you will be responsible for all incident and service requests made internally within the business and will be hands on to provide 1st line support on a range of IT Systems. This would be a mixture of providing support over phone and email, as well as floor walking throughout the office. You will take end to end ownership of all IT tickets, including being responsible for all communication and the overall technical resolution. There may be some requirements to visit clients on site so having a full UK diving license and own transport is essential.
You will have the following Skills/Experience -
** Strong experience and knowledge of O365, Windows Desktop and Citrix
** Strong written and verbal communication
** Experience troubleshooting issues
The salary on offer is up to £25K depending on experience, and due to the nature of the position you will be based in the office on site.
If you're looking to become part of a company that offer hands on training, progression, and exposure to modern technology, please apply and call Nicole on 0 .
