IT Support Assistant required to join a large company in Edinburgh.
They are a large law firm with offices across Scotland and in London and are looking for a Support Assistant to join them to ensure their systems are up and running at all times, cases are depending on it!
You will join a small team of IT Engineers providing 1st and 2nd line support across all offices both internally and remotely. You will take end to end responsibility to all tickets issued, escalating when needed and contribute to the development and documentation of all IT procedures and processes. You will assist in all maintenance and relocation of any equipment when required and ensure all projects allocated by the manager are completed in a timely fashion.
You will have the following skills/experience -
** Experience within a similar role
** Experience working within a Windows Environment
** Strong knowledge and experience with O365/SharePoint and Active Directory for new users and password changes
** Experience with Citrix is desirable but not essential
The salary on offer is up to £30K depending on experience, along with a hybrid work model (minimum once a week on site), and an impressive benefits package including pension, bonus scheme and more to suit you!
If you're looking to join a company where you are given hands on training to ensure you are continuously expanding your skill set, please apply and call Nicole at Cathcart Associates!
