IT Support Durban

Recruiter:

Hlabahlosile

Job Ref:

Elmarie

Date posted:

Tuesday, April 15, 2025

Location:

Durban, South Africa

Salary:

Negotiable

SUMMARY:
To provide IT Support to users on the site as a member of the IT support team.

POSITION INFO:

Qualifications

Grade 12 School Leaving Certificate.
National Diploma or Degree in Information Technology or equivalent

Experience

Minimum of 2-3 years in a similar role

Key Performance Areas

Setup new users
Diagnose and solve user problems
Assist users in maximising our IT investment such as explaining Mimecast and email options to users
Desktop support
LAN support, including printers, phones, scanners, IP devices like biometric clocking readers, Wi-Fi etc. Troubleshoot and log calls with suppliers and communicate with head office
WAN support, be the onsite go to person for suppliers to liaise with regarding installations and repairs
Get quotes
Follow procurement process and follow-up with suppliers for paperwork and equipment or services

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