IT Support Specialist

Recruiter:

HR Genie

Job Ref:

Enable326

Date posted:

Monday, January 10, 2022

Location:

Modderfontein, South Africa

Salary:

Market related

SUMMARY:
IT Support Specialist

JOB DESCRIPTION:

Duties / Responsibilities:

Install and configure software and computer systemsOffer assistance to computer system users. This may be with hardware, such as desktop computers, printers, scanners or handheld devices or it may be with software programs
Maintain and Upgrade Systems to ensure smoothy running
Overseeing the organizations data, including client information and internal information
Troubleshoot and resolve issues with software or hardware
Walk colleagues or clients through steps to help them resolve their technical problems
Maintain procedures and reports that provide technical support to the entire organization
Analyze records and logs to spot underlying trends and potential issues
Support the implementation of new solutions or applications
Establish accounts for new users and assist with password or login problems
Test, evaluate, and make decisions about new technology for the business
Participate in business-wide meetings to provide insight into technical requirements

Minimum Requirements:

Associate’s or bachelor’s degree in computer science or a related field
3 + years of experience in a technical support role
Working knowledge and expertise with a variety of software, hardware, and applications
Working knowledge of common information technologies and systems
Troubleshooting common IT problem

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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