IT Support Technician [Cape Town]

SUMMARY:
Claremont, Cape Town - Office Based Role

My client in the financial services industry is urgently seeking an IT Support Technician with minimum 3 years experience to join their team

POSITION INFO:
Manage and maintain company IT systems, including hardware, desktop software, printers and network infrastructure
Provide technical support to employees for IT-related issues and end user applications, both on site and remotely
Cloud services support (Azure)
Ability to perform basic repairs on laptops, desktops and some peripherals
Advanced hardware installation and troubleshooting (desktop/laptop and server).
General troubleshooting skills on all IT related equipment.


Minimum of 3 years’ experience in a similar role
Matriculation certificate and Appropriate IT Diploma and or Qualification including A+, N+, Cisco, Microsoft certifications or equivalent technical qualifications
Excellent communication and customer service, troubleshooting 
Provide strong planning and organizational skills and maintain the ability to effectively handle multiple situations, manage priorities and work with only minimal supervision and direction
Ability to work independently, positively and effectively manage time and multiple tasks.

Microsoft-based Operating Systems, Active Directory, strong experience with PCs, MACs, laptops, and the various Microsoft/Apple productivity applications/products is necessary Solid knowledge of network protocols, hardware, and software
Solid knowledge of Server setup and management, Wired and Wireless Networking, networking diagnostics
Solid knowledge of Microsoft Products
Understanding VoIP and PABX
Cyber Security Landscape
Networking and understanding VLAN's, VPN, IP, routing
Microsoft CRM
Microsoft Certified, MS-900, AZ-900, MS-102 (Advantageous)

Must have own transport and the ability to work after hours (on short notice) when required.
Must be prepared to work flexible hours or shifts

Pls send cv to

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