IT Systems Administrator/Support

SUMMARY:
Reporting into the IT Director, our client is seeking a skilled IT Systems Administrator to join their team.  Due to the size of the organisation, this individual would act as 1st, 2nd and 3rd line support and the ideal candidate will be responsible for installing, configuring, and maintaining hardware, software, and network infrastructure, ensuring seamless operations across Windows and Linux servers. This role requires a strong understanding of virtualization, cloud-based administration, network security, and automation.

POSITION INFO:
Key Responsibilities: 
Install, configure, and maintain Windows desktops, Windows servers, and Linux servers (RedHat/Debian-based). 
Diagnose and troubleshoot system, network, and software issues for all users. 
Ensure IT infrastructure security, including implementing and maintaining security patches. 
Manage software updates and security patches for desktops and servers. 
Identify and resolve network issues related to routing, switching, and connectivity. 
Provide technical support to all departments and users. 
Ensure the integrity of data integration between department system modules. 
Administer cloud-based environments, including Microsoft 365 and Google Workspaces. 
Manage and maintain virtualization platforms such as Proxmox, Kubernetes, and Docker. 
Configure and manage directory services such as Active Directory and LDAP. 
Maintain and support VoIP systems and hardware (Asterisk, Freeswitch, Kamailio). 
Develop and implement automation tasks using Bash or Python scripting. 
Configure and manage web servers, including Nginx and Apache. 
  
Required Skills & Qualifications: 
Technical Expertise: Strong understanding of computer systems, software, networking, routing, and switching. 
Cloud Administration: Experience with cloud computing and cloud-based IT infrastructure management. 
Virtualization: Hands-on experience with Proxmox, Kubernetes, and Docker. 
Linux Administration: Proficiency in managing Linux servers (RedHat/Debian-based). 
Directory Services: Knowledge of Active Directory and LDAP administration. 
Microsoft 365 & Google Workspace: Experience managing enterprise-level cloud productivity tools. 
VoIP Systems: Working knowledge of Asterisk, Freeswitch, and Kamailio. 
Scripting & Automation: Proficiency in Bash and Python scripting for automation tasks. 
Web Servers: Experience configuring and managing Nginx and Apache. 
Problem-Solving & Analysis: Ability to diagnose and troubleshoot technical issues efficiently. 
Communication Skills: Strong verbal and written communication for documentation and user support. 
Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment. 

Minimum requirements
Bachelor's degree in computer science or related degree
Ability to work UK hours, based in Cape Town, except for required scheduled out of hours work/emergencies
A minimum of at least 4 years commercial experience, preferably relating to the travel industry would be ideal

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Please note that only short-listed candidates will be contacted.
Should you not have heard back within a two-week period, please assume that your application was unsuccessful.
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