IT Technical Coordinator

Recruiter:

Top Vitae

Job Ref:

2295695681

Date posted:

Wednesday, June 22, 2022

Location:

Port Elizabeth, South Africa

SUMMARY:
-

JOB DESCRIPTION:

Responsibilities:

Coordinate the technical support team.
Job / call logging received via email or telephonic & correct logging of calls on company system.
Prioritising and escalating calls / jobs for technicians.
Knowledge of high priority calls and client base.
Assignment of jobs / calls to technicians & rescheduling / moving jobs between techs when necessary.
Tech and client follow-ups of jobs / calls logged.
Understanding customer needs / requirements.
Basic reporting for Technical Manager (daily job reporting).
Call logging and follow-up of 3rd party contractors.
Assist walk-in clients with booking in of their equipment and assigning to technician.

Requirements:

Valid Drivers License.
Matric.
Must have basic IT experience to assist with first line support.
Must have at least 4 years experience.
Good communication skills, written or verbally, pay attention to finer detail and excellent organisational skills.

Please consider your application unsuccessful should you not receive a response within two weeks of applying.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Senior Electrical Designer
Location: Port Elizabeth
Salary: Market related
Must perform all the duties and tasks of an Electrical Designer with excellence.
5 days ago

Senior Software Developer
Location: Port Elizabeth
Salary:
Our client offers an integrated suite of powerful solutions tailored to meet the needs of Governing Bodies, Competitions, and Clubs, simplifying organizational management through a unified system. Headquartered in Jacksonville, Florida, they operate with a global team comprising office-based and remote staff. Their comprehensive SaaS platform streamlines player registration, league and tournament ...
16 days ago

IT Field Installer â Port Elizabeth
Location: Port Elizabeth
Salary: Monthly
Our client in the it industry based in Port Elizabeth is currently looking to employ an it Field Installer.
19 days ago

IT Application Support Manager
Location: Port Elizabeth
Salary:
20 days ago

Regional Data Protection Advisor
Location: Port Elizabeth
Salary:
24 days ago

4 x Systems Analyst
Location: Port Elizabeth
Salary:
29 days ago

Quality Analyst
Location: Port Elizabeth Speed Services
Salary: Market related
Responsible for overseeing and verifying the completion of all required documentation and processes.
33 days ago

quality engineer
Location: Portelizabeth
Salary: negotiable based on expirience
quality engineer
39 days ago

REGIONAL IT MANGER - Hardware - PE - R45k+ car and benefits
Location: Portelizabeth
Salary: 45k + 21K car allowance and benefits
REGIONAL it MANGER - Hardware - PE - R45k+ car and benefits
58 days ago

Regional IT Manager
Location: Eastern Cape
Salary: R840 000.00 per annum (cost to company) - negotiable
Our client, a National Listed FMCG company, seeks your it knowledge to implement and manage the it Retail systems in line with it strategy by providing leadership and guidance in terms of it infrastructure and provide value added support in applicable business areas.
27 days ago

IT Technical Coordinator

Similar jobs you might be interested in:

Create a free job alert for IT Technical Coordinator in Port Elizabeth

Jobseekers

Recruiter

General