I.T. Technician / Engineer

SUMMARY:
Our client in the Southern Suburbs of Cape Town, a large and reputable I.T. Sector Service Provider, is looking to employ a suitable I.T. Engineer / I.T. Technician to start as soon as possible.

POSITION INFO:
Duties and Responsibilities:

• Resolve incidents on-site and remotely
• Load, Setup and Customize software/hardware and install PC's, Printers and peripherals
• Hardware & Software fault diagnoses and problem solving on PC's Printers and peripherals
• Fault diagnosis and problem solving on LAN (Ethernet)
• VOIP Knowledge and PBX setup
• Load, setup and provide administrative support on Windows 8, Windows 10, Windows 11, Server 2016, Server 2019 and server 2022
• Roll out Hardware and Software
• Participate in Customer IT projects
• Adhere to internal Administration & Operational processes
• Provide accurate and comprehensive Ticket Notes
• Ensure Documentation is produced and updated as required
• Auditing of potential new clients' site
• Visiting existing clients sites as required.
• Participate as part of a team and individually
• Available to work after-hours if required

• Matriculation (Compulsory)
• MCSE or equivalent diploma (Compulsory) MCP (Advantage)
• A+ and N+ (Advantage)
• Valid Driver's License and Own Reliable Transport (Compulsory)
• 5 Years' Experience in the IT industry. (Desktop & Server Support)
• Desktop Hardware, Software (Microsoft Products) and Windows operating systems
• Peripheral installations and fault diagnosis
• Windows 7, Windows 8, Windows 10, Windows 11, Server 2008, Server 2012, Server 2016, Server 2019, Server 2022
• Knowledge of LAN cabling and topology (Ethernet)
• Solid work experience as a Desktop / Server & LAN field technician
• Hardware/software PBX experience (1 Year)